All ADVANCE+, SIGMA+ and ELECTRON E15 lightning rods manufactured by AIDITEC SYSTEMS, SLU since November 1, 2018, have a limited (international) lifetime warranty against all manufacturing defects.

A manufacturing defect is understood to be any damage that occurs to the lightning rod during its production and not due to wear or a lightning strike with an energy higher than that established in the UNE 21186:2011 standard. This guarantee is limited to the replacement of the collector head, if applicable, and not the rest of the installation components, but it is necessary, for the lightning rod to function correctly, that the rest of the protection system is in perfect condition in accordance with current regulations.

THIS WARRANTY WILL NOT BE VALID UNDER THE FOLLOWING CONDITIONS:

1. When the use, care and operation of the product has not been in accordance with current regulations.
2. When the protection system that accompanies the lightning rod is not in perfect condition in accordance with current regulations.
3. When any unauthorized modification is made to the design of the devices.
4. When the product has been used beyond its capacity, hit, exposed to adverse conditions, as well as any other failure attributable to the consumer.
5. When the product has been disassembled or modified by people not authorized by AIDITEC SYSTEMS, SLU
6. When the failure is caused by normal wear due to the proper functioning of the lightning rod.
7. When the lightning protection system does not present preventive or corrective reviews with the frequency indicated in current regulations and the documentation is not signed and sealed in the review reports.

To process the guarantee you must contact AIDITEC SYSTEMS, SLU through the form specifically created at the bottom of this page.

AIDITEC SYSTEMS, SLU formally undertakes to check the condition of the damaged sensor head free of charge and to carry out an analysis of the cause of the problem, making replacement equipment available to the representative of our brand, temporarily, until the cause of the problem is determined. If a manufacturing fault is detected, the equipment will be immediately replaced.

It is the responsibility of the client or representative to return the damaged equipment, protecting it in the most appropriate way so that it does not suffer any damage during transport that prevents the root of the problem from being verified, thus voiding its warranty. The costs of said packaging and shipping of the equipment are borne by the client or representative of our brand.